Guidance recognises objections and topics as they come up, shows the response your team has agreed on, and keeps track of what has been covered. The rep decides what to say.
CustomerHonestly my worry is that it's too expensive.
“Honestly my worry is that it's too expensive.”
Compare against current hardware refresh + support + staff time, not just the monthly line.
Objections met with a prepared response
When a customer raises a concern, the guidance your team wrote for it appears beside the conversation, in your words.
The next question, ready to ask
When a product or topic comes up, Cockpit surfaces the qualifying questions that move the conversation forward.
- Suggestions, never a script
- Drawn from your own playbook
YouIt's per site monthly pricing, so there is no capex.
Call checklist 3 of 5
- Current network pain points
- SLA and 24/7 monitoring
- Built-in security (firewall, updates)
- Per-site monthly pricing, no capex
- Migration timeline and cutover plan
Talking points tick off as you cover them
The checklist listens for what the rep says and marks each point when it has been covered, so nothing important is left out.
Product snippets are from the Cockpit prototype. All company names and figures are fictional demo data.
What Guidance changes
Consistency without scripts
Every rep has the same guidance in view. How they use it is up to them.
Faster ramp
New team members see what experienced reps would ask and say, in the moment they need it.
Editable by your team
Talking points, phrases and panels can be changed in the company configuration builder, inside the app.
One product, four capabilities
Frequently asked questions
What is real-time sales guidance?
It is help that appears during the conversation rather than in coaching afterwards. Cockpit shows the response to an objection, the next question to ask and the talking points still to cover, as the call unfolds.
Who writes the guidance?
Your company does. Guidance, objection responses and talking points are part of each company's configuration and can be edited in the app.
Does Cockpit tell the rep what to say?
It suggests. The rep stays in control of the conversation and chooses what to use.
See it with your own conversations in mind.
Cockpit is in development. Tell us how your team works today and we will show you where it is headed.